This Privacy Notice explains how Huda Tours, registered in the United Kingdom at [Insert Your Address], along with any associated business names, protects the privacy and security of your personal information. At Huda Tours, we value your trust and are committed to safeguarding your data. This policy outlines how we collect, use, store, and share your information in relation to our travel services.
As a travel service provider, we require certain details to arrange your travel plans, such as booking accommodation in Makkah and Madinah, organising flights for Hajj and Umrah, or fulfilling other travel requirements.
The information we may collect includes:
a. Personal and contact information: title, full name, postal address, phone number, and email address
b. Passport details, date of birth, and nationality – when required by airlines or travel partners
c. Payment details such as card number, security code, expiry date, and cardholder name
d. Membership numbers for frequent flyer or loyalty programmes, car hire details, or hotel preferences (if relevant)
e. Dietary needs or health information necessary for travel arrangements or required by service providers
f. Details you provide when filling out forms on our website, such as your email, travel preferences, and how you found us – used for service updates and offers
g. Call recordings for training, quality assurance, and record-keeping purposes
h. Social media interactions with our platforms (e.g., Facebook, Instagram, Twitter) – governed by the respective platform’s privacy rules
i. Technical data such as IP address and cookies when you visit our website
We collect your details through various channels, including:
a. When you make a booking or enquiry via phone, email, or our website
b. When you sign up for marketing communications (e.g., newsletters)
c. When you interact with our customer service team
d. When you participate in promotions, offers, or competitions
We may also receive your details from third parties — for example, when someone books on your behalf. In such cases, the booking party is responsible for ensuring they have consent to share your information in line with this Privacy Policy.
a. We need certain personal details to process your travel booking. Without this, we cannot fulfil your reservation.
a. To provide you with relevant offers and updates on products or services b. To send booking confirmations, itinerary updates, and manage your travel arrangements c. To communicate special offers, promotions, or competitions by email, SMS, or other means (you may opt out anytime)
a. In certain cases, we will process your information only after receiving your explicit consent, such as when subscribing to newsletters or promotional updates.
We may share your personal data with: a. Service providers like airlines, hotels, tour operators, transfer companies, car hire agencies, and ziyarat organisers b. Any person making a booking on your behalf c. Third-party service providers offering payment processing, analytics, or fraud prevention d. Legal authorities where disclosure is required by law e. Overseas partners to complete bookings or provide support services — such transfers will comply with UK data protection laws and safeguards
2. Delivery of Your Booking:
